Does Dear Denier offer direct exchange?
We do not offer direct exchange, but if you have a product you would like to exchange to another, please reach out to email@example.com.
Does Dear Denier accept returns?
Yes, we offer full satisfaction guarantee with 30 days free returns on all Danish orders, and first-time international orders. Please contact firstname.lastname@example.org before you send back an item for return or exchange. The return has to be made to our exact address and we do not pick-up returns sen...
Why don't you include return label and return note in my initial order?
The answer is quite simple. We have very few exchanges and returns, so including both labels and slips that might not be used is a waste of paper - a resource that we actively try to limit the use of in our daily practices.